Why do I get a "Load Image Failed" error after I updated the firmware for my Sansa e200 player?
This error may be caused by the firmware failing to load properly.
STEP 1 - Reset the player
1. Press and hold the
Power button for approximately 30 seconds.
2. Turn the player back on.
If the error persists, proceed to steps 2 and 3.
STEP 2 - Connect the player in Recovery Mode
1. Turn off the player.
2. Slide the
Hold/Lock switch on top of the player so an orange color is showing.
3. Press and hold the
REC button and connect the device to the computer.
4. A message will appear on the device display screen confirming the connection and a 16MB partition will be viewable in My Computer.
5. Release the
REC button.
STEP 3 - Download and update to the latest firmware